Delivery & Returns

UK Standard Delivery (UK Mainland)

  • Standard Delivery is available for UK Mainland addresses only.
  • Deliveries are made by TNT Monday to Friday.
  • We cannot always guarantee delivery within our normal timescales to rural areas or if we are experiencing severe weather conditions.
  • Delivery does require a signature.

UK Next Day Delivery (UK Mainland)

  • Next Day Delivery is available for UK Mainland addresses only.
  • Deliveries made by TNT Monday to Friday. Orders placed before Midday Monday to Thursday will be dispatched on the same day and delivered the Next Day.
  • Orders placed on a Friday (before Midday), will be dispatched on the same day, your order will arrive on the following Monday. Orders placed on a Friday (after Midday) Saturday or Sunday will be dispatched on the following Monday and delivered Tuesday (excluding Public Holidays).
  • We cannot always guarantee delivery within our normal timescales to rural areas or if we are experiencing severe weather conditions.
  • Delivery does require a signature.

UK NON MAINLAND DELIVERY

  • UK Non Mainland Delivery is for Scottish Highlands, Scottish Offshore, Isle of Wight, Isle of Man, Channel Islands and Ireland (Northern & Republic)
  • Deliveries made by TNT Monday to Friday. Orders placed before Midday Monday to Thursday will be dispatched on the same day and delivered in 1-2 working days.
  • Orders placed on a Friday (before Midday), will be dispatched on the same day, your order will arrive on Monday or Tuesday of the following week. Orders placed on a Friday (after Midday) Saturday or Sunday will be dispatched on the following Monday and delivered in 1-2 working days (excluding Public Holidays).
  • We cannot always guarantee delivery within our normal timescales to rural areas or if we are experiencing severe weather conditions.
  • Delivery does require a signature.

RETURNS, EXCHANGES & REFUNDS POLICY

We hope that you are pleased with the products you have received from us, but if you do need to return anything we offer the following options to you:

IF YOUR PRODUCT IS UNWANTED OR YOU’VE CHANGED YOUR MIND

If you are not happy with your item, please return in the original packaging within 28 days. Goods must be returned postage paid. Please contact sales@fleetdesign.co.uk to arrange a return. Once we receive the goods refund of the purchase price will be refunded by the same method as the payment was made. Postage costs will not be refunded.

IF YOUR PRODUCT IS FAULTY OR DAMAGED

We will always do our best to ensure that your product arrives correctly and in perfect condition. Sometimes, however, mistakes do happen, we want to be able to resolve them for you quickly and efficiently. Please return in the original packaging within 28 days. Please contact sales@fleetdesign.co.uk to arrange a return. Once we receive the goods refund of the purchase price will be refunded by the same method as the payment was made. We will cover any postage costs for faulty, damaged or incorrect goods. Upon receipt of the kit, open the packaging and inspect the kit for any transit damage. Check that it is the correct kit for the vehicle, that all the components are included, and they fit the vehicle. DO NOT BEGIN TO FIT THE KIT if incorrect this will invalidate our returns policy.